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Answers to

Frequently Asked Questions

Here you will find the most common questions about our services.

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How long does it take to get the photos?

Photography is delivered within 24 hrs. However based on the amount of client bookings we may have on a particular day and or any special editing requests it can take longer than 24 hrs.

How will the photos be delivered?

Your media will be delivered via email, from this email you can download photos with a single click, the media will be in a .zip format, ready to open and share to the MLS, website or even your marketing team. All photos are MLS ready and compliant.

What if I need to reschedule?

No problem, we have a very flexible rescheduling policy. We know things can change and we try to accommodate those changes even with short notice. You can reschedule from the confirmation email, client app, a text or a call. message us now | 435-429-0981

Do I need to be there?

This is entirely up to you, If we have access to the space via door code, Supra ekey* or other means it is not necessary for you to meet at the property. We enjoy seeing our clients but we understand you are running a business, think of TRUSS MEDIA as an extension of your team.

Do you have a mobile app?

Absolutely! We have an easy to use mobile app that makes scheduling simple and easy, you can manage bookings, reschedule, message or call directly from the LYSTPROS client app. Download it today.